You must continue to visit your regular veterinarian while doing rehab at All Pets Health and Rehab, LLC. Dr. Moore limits her practice to manual therapy and other rehabilitation services. Your regular veterinarian will be able to provide the things she doesn’t such as vaccinations, prescription medications, lab tests, x-rays, surgery, and emergency care.
The cost of the initial evaluation and treatment is $240. The cost for each follow-up treatments is $200. This investment will benefit your pet's health and well-being as we identify and resolve the underlying problems that are creating the symptoms. All appointments are scheduled for 1 hour. Ideally, pets are treated once a week for three weeks and then as often as needed to maintain optimum health, comfort, and mobility; which may be once every 1-6 months, based on the severity of your pet’s condition. Healthy pets are commonly scheduled twice a year for preventative care. Payment by cash or check only, please.
Take a few minutes to read the website, in particular, the FAQ and Services pages. When you are ready to schedule an appointment, you can download and then email the "New Patient Sign Up Form". Please be thorough and answer every question completely. It’s all needed to allow Dr. Moore to determine if her services are a good match for your pet and to allow her to prepare for the evaluation and therapy. The information you provide will be included in the medical record. You and your primary care veterinarian will receive copies of the medical record after each visit. The website is protected and secure. After reviewing your information, we will reply to your email to schedule an appointment. If you have questions, you can send a note via the contact form or email directly to email@example.com. Together, we can decide if our care is a good choice for your pet.
For the foreseeable future curbside service will continue to be an option. If you prefer to join your pet in the office please wear a high quality mask. There is a gravel lot next to the building where your pet can relieve themselves. Dr. Moore will come out to the parking lot to greet you. If you are waiting outside please have your cell phone handy in case Dr. Moore needs to contact you. After finishing therapy, Dr. Moore will go back to the parking lot to let you know how your pet is doing, give you home care instructions, to schedule the next appointment and to collect payment. Dr. Moore will be wearing a mask and we request that you do too.
If x-rays have already been taken please call your veterinarian to have the x-rays, x-ray report and medical record emailed to Dr. Moore at firstname.lastname@example.org. If possible, provide high-energy dogs with a long walk just before the appointment. Bring a supply of treats or, better yet, a slow-feeder dish filled with something your pet will absolutely love to lick such as canned pet food or pureed meat and then frozen so it will last throughout the hour-long visit. Allow your pet to urinate/defecate just before entering the office. There’s a gravel lot next to the office which serves as a dog relief area or you can stop at Mary’s River Park which is only a few blocks away. At this time, we are not accepting credit cards, so please bring cash or a check for payment as well as your calendar so we can schedule the next appointment. If you or your pet are ill with anything that might be infectious (coughing dogs, COVID, or the flu), please call to reschedule your appointment. Except in the case of emergencies, unavoidable circumstances, inclement weather, illness in you or your pet, appointments rescheduled or canceled with less than 48 hours' notice will be billed in full.
During the first visit, Dr. Moore will talk with you about goals for your pet, do a thorough physical examination, structural analysis and provide the first manual therapy. Food treats, quiet voices, gentle touch, pheromones and calming music will be used to help your pet feel safe during the visit. Attention will be paid to your pet’s emotional state guiding Dr. Moore's evaluation and therapy to be sure your pet feels safe throughout the visit.
A written record of the exam findings and explanatory notes to help you learn how best to help your pet will be emailed to you and a copy will be sent to your primary care veterinarian. A receipt will be emailed to you as well. You can submit the medical record and receipt directly to your pet health insurance company for reimbursement of the claim.
Many pets exhibit immediate improvement following the first manual therapy. However, some pets are tired after their first treatment; they may sleep more than normal for a few days. They may also be thirsty, so add a little extra water to their meals for a few days. Rarely, pets experience soreness or a worsening of their original symptoms for 1-3 days. If this occurs, let them rest, use your pain-relieving medications if needed, and know that they are healing. Healing takes a lot of energy and can be an achy process. They will be better soon!
Dr. Moore works with just about every pet species. The possible exceptions are hedgehogs (so spiny!) and parrots. Most parrots prefer not to be touched by strangers. However, Dr. Moore may be able to treat your pet parrot if they accept touch by unfamiliar people or if your avian veterinarian feels comfortable providing a sedative you can administer at home prior to the visit. She does not treat horses or other large farm animals.
She closes her eyes to concentrate more fully. Manual therapy requires complete concentration and light touch; she can feel more with her hands if she isn't looking with her eyes. There will be times she can talk with you during the treatment, but also times that she will need to pause the conversation briefly to concentrate more fully on your pet.
This is a technique called "General Listening" developed by Jean-Pierre Barral, a French Osteopath. This technique allows her to determine the area of the body that is most affected and in need of care at that time, also known as the "area of greatest restriction" or AGR. Treatment is always started at the AGR and then proceeds to areas of lesser restriction and lesser need. The treatment outcome will be more profound if the therapy proceeds in a logical order which corresponds to the needs of the tissues. The better the outcome, the better your pet feels.